Privacy Policy

  • SECTION 1 – What do we do with your information?

    When you purchase an item from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
    To verify and protect your identity, we use a 100% private and secure third-party fraud detection platform, Signifyd.

    When you browse our store, we automatically receive your computer's IP address, which provides us with information that helps us learn more about your browser and operating system.

    Email marketing (if applicable): With your permission, we may send you emails regarding our store, new products, or other updates.


    SECTION 2 – Consent

    When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or a return, we assume that you consent to our collecting it.

    If we ask for your personal information for a secondary reason, such as marketing, we will either directly ask for your explicit consent or offer you the opportunity to refuse.

    How do I withdraw my consent?

    If, after giving your consent, you change your mind, you can withdraw your consent for us to contact you or continue to collect, use or disclose your information, at any time, by contacting us.


    SECTION 3 – Disclosure

    We may disclose your personal information if required by law or if you violate our Terms of Use.


    SECTION 4 – Shopify

    Our store is hosted by Shopify Inc.
    They provide us with the online e-commerce platform that allows us to sell our products and services.

    Your data is stored through Shopify's data storage system, databases, and general application. It is stored on a secure server protected by a firewall.

    Payment

    If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data.
    They are encrypted in accordance with the PCI-DSS (Payment Card Industry Data Security Standard).

    Your transaction data is kept only for as long as necessary to complete your purchase, then deleted.

    All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

    These requirements ensure secure management of bank card data by our store and its service providers.

    For more information, you can consult Shopify's Terms of Service or Privacy Policy.


    SECTION 5 – Third-Party Services

    In general, the third-party providers used by our store only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

    However, some third-party providers, such as payment gateways, have their own privacy policies regarding the information we need to share with them for transactions related to your purchase.

    We recommend that you read their policies to understand how your data will be processed.

    For example, if you are in Canada and your transaction is processed by a provider located in the United States, your information may be subject to U.S. laws, such as the Patriot Act.

    Once you leave our site or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Terms of Use.

    Links

    When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their policies.

    Google Analytics

    Our store uses Google Analytics to analyze visits to our site and to know which pages are viewed.


    SECTION 6 – Safety

    To protect your personal information, we take reasonable precautions and follow industry best practices to prevent it from being lost, misused, accessed, disclosed, altered, or destroyed.

    If you provide your bank card details, they are encrypted via SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

    Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS standards and apply additional security measures.

    All communications with our site use SSL technology.

    • We do not use personal data as our primary purpose for collection.

    • We do not rent or sell your information to third parties.

    • Without your consent, we will never use your personal data or images for advertising purposes.


    SECTION 7 – Cookies

    Here is a list of the cookies we use, so you can choose whether or not to consent to them:

    • _session_id : unique token, session — allows Shopify to save information about your session (referrer, entry page, etc.).

    • _shopify_visit : no data stored, persists 30 minutes after the last visit — used for internal statistics.

    • _shopify_uniq : no data stored, expires at midnight — counts the number of visits per customer.

    • cart : unique token, persistent for 2 weeks — stores the contents of your cart.

    • _secure_session_id : unique, session token.

    • storefront_digest : unique token, indefinite duration — used to verify access if the store is password protected.


    SECTION 8 – Age of Consent

    By using this site, you represent that you are of legal age in your state or province of residence, or that you are of legal age and have given your consent to allow your minor children to use this site.


    SECTION 9 – Changes to this Privacy Policy

    We reserve the right to modify this policy at any time. Modifications will take effect immediately upon their posting on the website.

    If significant changes occur, we will notify you here so that you know what information we collect, how we use it, and under what circumstances we may disclose it.

    If our store is acquired or merges with another company, your information may be transferred to the new owners in order to continue selling products.


    What information do we collect?

    We collect your information when you register on the site, place an order, participate in a contest, respond to a survey or communication, or use certain site features.

    The information may include: name, email, postal address, telephone number, bank card information, etc.
    You can visit our site anonymously.

    We also collect information on gift recipients to enable delivery, but this is not used for marketing purposes.

    We also use cookies to improve your experience (see the relevant section).


    How do we use your information?

    We may use your information to:

    • personalize your experience;

    • improve our customer service;

    • process your transactions quickly;

    • administer a competition or a promotion;

    • to send you emails if you have chosen to subscribe to our newsletter.

    Visitors who register for or participate in certain programs can choose whether they wish to receive our marketing communications.


    How do we protect visitor information?

    Your information is stored in secure networks, accessible only by a limited number of people with specific rights.

    All transactions are protected by SSL and encrypted in our databases.


    Do we disclose your information to third parties?

    We do not sell or exchange your personal information, except as otherwise provided.

    This does not include:

    • the hosting partners,

    • service providers who help us operate our site or serve you, provided they respect confidentiality.

    We may disclose information to comply with the law or to protect our rights.

    Non-personal data may be shared for advertising purposes.


    How do I unsubscribe, delete or modify my information?

    You can change your preferences in the "My Account" section.

    You can delete all your information by logging into "My Account" and removing your addresses and payment details.

    However, we may retain information related to an individual transaction for accounting purposes.


    Third-party links

    These sites have their own privacy policies. We are not responsible for their content.


    Changes to our policy

    Any future changes will be posted on this page and will only apply to information collected after the change.


    Questions and contact information

    To access, correct, modify or delete your personal information, file a complaint or obtain more information, contact our Privacy Compliance Officer:
    📧 support@aotos.com